Hi, my name is Mike Dunn. Since I managed and worked with Customer Service Representatives for 24 years for a Fortune 50 company, I can teach you the exact steps on what to do and what not to do to be successful as an Inbound CSR. I CAN help you get there faster and easier. I can.
The Free Mini-Course is an excellent course sample that exceeds all expectations. However, In the full course, with these training competitive advantages and certificate; in your career, you will be playing chess, and your peers will be playing checkers.
It will make work MORE FUN, and you should be more valualble to the company. Being more valuable means more respect and usually more money.
Imagine the confidence you will have by knowing what to do and what to say in many cases at work.
Just as important, learn how to avoid many stressful or career-ending mistakes. Why repeat the "highly painful" rookie career mistake of me and others? This course lists many common mistakes. The cost savings of avoiding just one significant mistake FAR exceeds your investment in the course.
Both help you make and save more than the investment many times over. The math is way in your favor, and the numbers are stunning.
I KNOW I have the knowledge to help you. I KNOW I CAN help you. I am WILLING to help you. I want to be your "guy."
Mike Dunn
Author - Customer Service Representative Certificate Course | Owner - Game Changing Busienss Skills, LLC